Are you wondering how to cancel Planet Fitness membership ? Whether you’re relocating, switching gyms, or simply no longer using the service, canceling your membership can feel overwhelming. But don’t worry—we’ve got you covered.
This comprehensive guide will walk you through every method to cancel Planet Fitness membership , including in-person cancellation, online cancellation (if applicable), email cancellation, and even canceling through third-party platforms like Amazon or PayPal. We’ll also share tips to avoid common pitfalls and ensure your billing stops immediately.
Let’s dive into the process step-by-step!
Why People Cancel Their Planet Fitness Membership
Before we jump into the cancellation process, it’s worth understanding why members decide to cancel. Common reasons include:
- Relocating to an area without a Planet Fitness location.
- Switching to a different gym or home workout routine.
- Financial constraints or unexpected life changes.
- Dissatisfaction with gym facilities or services.
Whatever your reason, canceling your Planet Fitness membership is a straightforward process—provided you follow the right steps.
Step-by-Step Guide: How to Cancel Planet Fitness Membership
Method 1: Cancel in Person (Most Reliable)
Planet Fitness requires members to cancel their membership in person at their home gym location. This is the most reliable and widely accepted method.
Step 1: Locate Your Home Gym
Your “home gym” is the location you selected when signing up. Use the Planet Fitness gym locator to find your nearest club.
Step 2: Visit During Staffed Hours
Go to the gym during staffed hours and ask a front-desk employee for a cancellation form. You’ll need to fill out basic information, including your name, membership type, and reason for cancellation.
Step 3: Submit the Form
Once completed, submit the form to the staff member. They’ll confirm your cancellation and provide a receipt or confirmation email.
Pro Tip: Bring a government-issued ID and your membership card to speed up the process.
Method 2: Cancel by Email (If In-Person Isn’t Possible)
If you can’t visit your home gym in person, you may be able to cancel via email. However, this method isn’t officially supported by Planet Fitness, so results may vary.
Step 1: Draft a Cancellation Email
Write a formal email to your home gym’s manager with the following details:
- Your full name and membership ID (if available).
- Request to cancel your membership.
- Effective date of cancellation (e.g., “I’d like my membership to end on [date]”).
- Your contact information for confirmation.
Step 2: Send the Email
Find your gym’s contact information using the Planet Fitness gym locator and send the email to the manager’s address.
Step 3: Follow Up
Wait 3–5 business days for a response. If you don’t hear back, call the gym directly to confirm cancellation.
Important: Email cancellation isn’t guaranteed, so always follow up with a phone call.
Method 3: Cancel Through Third-Party Platforms (Amazon/Apple)
If you signed up for Planet Fitness through Amazon or Apple Fitness+, the cancellation process differs slightly.
For Amazon Subscriptions:
- Go to Amazon Prime Video and sign in.
- Navigate to Account & Settings > Memberships & Subscriptions .
- Find your Planet Fitness membership and click Cancel .
For Apple Fitness+ Subscribers:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID > Subscriptions .
- Select Planet Fitness and tap Cancel Subscription .
Note: These methods only work if you enrolled via Amazon or Apple. For other payment methods (e.g., credit card), use the in-person or email methods above.
Method 4: Cancel Over the Phone (Not Officially Supported)
Planet Fitness does not allow phone cancellations as of 2023. However, you can call your home gym’s front desk to request a cancellation form via email or mail.
Use the Planet Fitness gym locator to find your gym’s phone number.
What to Do After Canceling Your Membership
1. Confirm Billing Has Stopped
Check your bank account or credit card statements to ensure no further charges appear. If you’re billed again, contact Planet Fitness immediately.
2. Keep Your Cancellation Confirmation
Save the receipt or email confirmation from the gym in case of disputes.
3. Update Auto-Pay Settings
If you used a third-party payment method (e.g., PayPal), log in to cancel the recurring payment.
Common Mistakes to Avoid
- Canceling at the wrong gym: Always go to your home gym .
- Missing the billing cycle deadline: Cancel before your next payment date to avoid charges.
- Failing to get confirmation: Never assume your cancellation is processed without written proof.
How to Cancel Planet Fitness Black Card Membership
Black Card members enjoy additional perks like guest privileges and massage chairs. The cancellation process is the same as standard memberships—in-person cancellation is required .
Planet Fitness Cancellation Policy: What You Need to Know
- No refunds: Planet Fitness does not offer refunds for unused months.
- No transfer option: Memberships cannot be transferred to another person.
- Contract terms: Most memberships are month-to-month, but some locations may require a 12-month commitment. Check your contract for details.
Video Guides: Watch to Cancel with Confidence
For visual learners, here are two helpful YouTube videos that walk you through the cancellation process:
Frequently Asked Questions (FAQ)
Q1: Can I cancel Planet Fitness online?
No, Planet Fitness does not allow online cancellations. You must cancel in person, via email, or through third-party platforms like Amazon.
Q2: Will I be charged a fee to cancel?
Planet Fitness typically does not charge cancellation fees unless specified in your contract.
Q3: How long does cancellation take?
Your membership will end immediately once processed, but billing will stop at the end of your current billing cycle.
Q4: Can someone else cancel my membership for me?
No, you must cancel in person or provide written authorization if using email.
Q5: What if I signed up through a third party?
Check your payment method (Amazon, Apple, PayPal) and cancel there if applicable.
Final Thoughts
Canceling your Planet Fitness membership doesn’t have to be stressful. By following the steps outlined in this guide, you can ensure a smooth and hassle-free process. Remember to confirm your cancellation in writing and monitor your bank statements to avoid unexpected charges.
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